Delta Animal Hospital FAQs
There is no question too big or too small for our veterinary team. We have answers to some of our most common questions.
Frequently Asked Questions
Why do I need to test my dog for heart worms if I give prevention every month?
Heartworm preventatives are not 100% effective. Sometimes a dose gets missed, spit out, vomited or is just not adequately absorbed, resulting in inadequate protection. Heartworm testing is a safeguard against your pet suffering from heartworm disease without your knowledge. Furthermore, giving some types of heartworm preventative to a dog that has heartworm infection may actually result in a shock-like reaction due to a rapid kill of immature heartworms.
What are hospital hours?
We are open Monday through Friday 7:30am-5:00pm.
What forms of payment do you accept?
We accept cash, all types of credit cards, checks with accompanying valid driver’s license, Apple Pay and CareCredit.
Do you have payment plans or billing options?
Payment is due at the time of service.
Do I need to make an appointment?
Yes. We do surgeries Tuesday, Wednesday, and Thursday mornings and require clients to make an appointment for their pet to be seen. We do offer “drop off” and “work in” options in special situations.
Do you offer grooming/boarding?
We do have a boarding facility but our grooming services are very minimal. We can bathe your pet but do not have trim/cut services.
Does my pet have to be vaccinated to stay at the hospital?
Yes. In order to protect the other patients and your pet from contagious but preventable disease, we do require all patients staying in our hospital, whether for the day or boarding, to be vaccinated. If they are unvaccinated we can vaccinate them while they are here.
Is it really necessary to give prevention year round?
Yes! Our weather is unpredictable, and even in the winter, we experience warm days. Flea, tick, and mosquito activity decreases with cooler weather but requires freezing temperatures over a sustained number of days for them to die. Intestinal parasites are a year-round occurrence, and heartworm prevention also keeps these parasites under control. Heartworm disease is a very expensive disease to treat and can cause lasting damage to your pet.
My pet has the same issue it did 6 months ago. Why can’t I just have a refill?
It depends on the problem, but most likely, we are going to require your pet to be seen again, even if they were diagnosed and treated for the same medical condition recently. Some medical conditions look similar, and by assuming it is the same condition, we may not be treating your pet appropriately. Certain medications may also result in resistance which can cause a lack of response or, worse, a more severe problem if given too frequently or inappropriately. An exam to ensure proper diagnosis is what is best to keep your pet healthy for years to come.
Do you sell vaccines?
No. In order to ensure the appropriate storage and administration of the vaccines, we will only give the vaccines in-house.
What do I do if I have an emergency?
Please call MedVet of Mobile. They are located at 2573 Government Blvd in Mobile. Their phone number is 251.706.0890.